Privacy Policy

Privacy Policy

Effective Date: August 20, 2026

GTM Roofing Services LLC ("GTM Roofing," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when you visit our website, request services, communicate with our team, or opt in to receive text messages.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Phone number

Email address

Property or service address

Information about your roofing project or service request

Appointment or estimate information

Communications you send to us

Information submitted through website forms or chat features

We may also automatically collect certain technical information when you visit our website, such as browser type, device type, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use your information to:

Respond to roofing service inquiries

Schedule inspections, estimates, or appointments

Follow up regarding estimates or service requests

Provide project or appointment updates

Communicate about ongoing roofing work

Provide customer service

Improve our website and services

Send promotional or marketing communications when you have provided the appropriate consent

Maintain business records and comply with applicable legal requirements

3. SMS/Text Messaging

If you provide your mobile phone number and explicitly consent to receive SMS messages from GTM Roofing Services LLC, we may send messages related to:

Roofing service inquiries

Appointment scheduling and reminders

Estimate follow-ups

Project updates

Customer service communications

Occasional promotional offers, when applicable

Message frequency may vary.

Message and data rates may apply.

You may reply STOP at any time to opt out of receiving SMS messages.

You may reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

4. SMS Consent and Mobile Information

Mobile phone numbers, SMS opt-in information, and SMS consent data collected from customers will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS consent information may only be shared with service providers that assist us in delivering text messages or operating our communication systems, as necessary to provide the requested service.

All other categories of personal information may be shared only as described in this Privacy Policy.

5. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers that help us operate our business, such as:

Website and hosting providers

Customer relationship management platforms

Communication and messaging providers

Scheduling systems

Analytics providers

Professional service providers

These providers may only access information as necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, business, or the public.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to help us understand website activity, improve functionality, and measure marketing performance.

You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet-based system or electronic transmission can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services

Maintain customer and project records

Complete follow-up communications

Meet legal, accounting, or regulatory obligations

Resolve disputes

Enforce agreements

9. Your Choices

You may contact us to request that we update or correct personal information you previously provided.

You may also unsubscribe from:

SMS: Reply STOP

Email marketing: Follow the unsubscribe instructions included in the email, when available

Opting out of marketing communications does not prevent us from contacting you regarding an active service request, project, transaction, or other necessary business communication.

10. Third-Party Links

Our website may contain links to websites or services operated by third parties.

GTM Roofing Services LLC is not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised effective date.

Continued use of our website after changes are published constitutes acknowledgment of the updated policy.

13. Contact Us

If you have questions regarding this Privacy Policy or how GTM Roofing Services LLC handles personal information, you may contact us at:

GTM Roofing Services LLC

8810 MacArthur Blvd
Oakland, CA 94605
United States

Website: https://gtmroofingservicesllc.com/